Get back to
your game faster.
Answers to common hosting questions, practical setup guides and account support through authenticated billing tickets.
Billing & account support
Primary contact: get help with an order, invoice or running service through a logged-in billing ticket.
Open a ticketSetup and migration guides
Walkthroughs for versions, plugins, migrations and game-specific setup.
Explore guidesDiscord community
A secondary community channel — not a substitute for account or payment issues.
Join Discordsupport@monolith-corp.org
Send an emailFAQ library
Search answers about backups, Forge, RCON, Workshop and more.
Read the FAQChanges & fixes
Everything we have shipped and fixed, newest first.
See the changelogGOOD TO KNOW
A few things worth knowing.
Straight answers before you commit.
Can I move my current server to Monolith?
Yes. Move compatible worlds, saves, plugins and configuration files using the panel file manager or SFTP. Back up your existing server before moving files, and match game versions before going live. The migration wizard walks you through it.
What games can I host?
The current catalogue lists 49 supported titles, including Minecraft, Unturned, Rust, FiveM, DayZ, Palworld and many more. Browse the game directory to find yours.
What does the 24-hour trial include?
The TRYMONOLITH offer is a one-day trial with full panel access. One trial is available per verified card. A valid card is required, but the signup charge is £0; cancel within the trial window to avoid the paid period. Always review the checkout terms.
Is the hardware really Ryzen 9 9950X?
Yes. The hardware page publishes what the production nodes report: an AMD Ryzen 9 9950X host CPU in Germany and in São Paulo, with the visible vCPU threads, memory and disk for each node. Individual plan limits appear on each game's plan cards and in billing.
Where are servers hosted?
Game servers run in Germany, with São Paulo, Brazil available as a second region. You choose the location at checkout.
Can I access the server files and console?
Yes. Monolith uses a Pterodactyl-based game management panel with console access, file management, SFTP, schedules, databases and backups.
Are plans priced by game?
Yes. Resources and pricing vary by title and plan. Each game page shows its live plan cards; checkout remains the final source of truth for billing cycles and totals.
Keep account information private.
Use the billing ticket system for account or payment issues. Don't post login details, recovery codes or RCON passwords in public support channels.