Legal
information.
Who we are, how to contact us, and links to every policy page.
Last updated: 9 September 2026.
This page summarises trader information for Monolith Corp and links to the full policy set.
Identity
- Trading name: Monolith Corp
- Status: Sole trader / single owner-operator — not a registered limited company
- Company number / Companies House: Not applicable — none published
- Services: Paid game-server hosting and related billing/panel services
- Hosting region: Germany (game servers for the current offering)
- Customers: Commonly UK-facing (Europe/London)
Contact
- Primary: Support tickets via https://billing.monolith-corp.org/ (logged-in billing tickets)
- Secondary: Discord https://discord.gg/2EmBqHJk6 (already public invite)
- Billing: https://billing.monolith-corp.org (Paymenter)
- Panel: https://panel.monolith-corp.org
Policies
Contract terms for hosting, accounts, payments and liability.
Open → 02Privacy noticeUK GDPR-style notice for account, billing and hosting data.
Open → 03CookiesEssential vs optional cookies and how to manage them.
Open → 04Refunds & cancellationCooling-off, trials, subscriptions and chargebacks.
Open → 05Acceptable UseIllegal content, abuse, game ToS and enforcement.
Open → 06AccessibilityEquality Act adjustments and WCAG aims.
Open →Disclaimer
These pages are written in plain language to explain how Monolith Corp operates and to reduce common misunderstandings. They are not a guarantee against disputes, chargebacks or claims, and they are not personalised legal advice. If you need advice for your situation, consult a qualified solicitor.
Governing law for the Terms: England and Wales (see Terms).
Use a billing ticket.
Open a logged-in support ticket in the billing portal. Discord is a secondary channel for community chat, not a substitute for account or payment issues.